Our warranty service provides the ordering and shipping of replacement components as noted:
10 years for the metal frame and all steel mechanical functions- Comfort , Design and MotionConcept Collections only.
5 years for any wood plastic or foam components
3 years for swing relaxer mechanisms and power components.
2 years on covers:
i. This is not an unlimited warranty.
ii. For fabric: this is a warranty against pilling or wear through only.
iii. For leather: this is a warranty against wear through or tearing only. It does not warrant against soiling, especially soiling caused by sweat and other body uids. iv. It does not warrant against fade or color loss.
In almost every case, Fjords/Hjellegjerde USA will replace or repair any component that has failed that is under warranty. Only in the most unusual of circumstances will we consider replacing the whole product. The option to replace the whole product rests solely upon Fjords/Hjellegjerde.
Need more Customization? Please click here and let us know what you would like to do and we will respond within 24 hours.
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