Reviews

We discovered this place when we moved to SF in August 2013. I was stressed about the cost of the nice sofas at pottery barn and frustrated by the ugly, uncomfortable (and not that cheap) couches at IKEA. I randomly googled ‘couch stores san francisco’ and came up with this place. I was really blown away by the whole concept–pick a style of couch, pick a fabric and make any adjustments (lengthwise, widthwise, piping vs no piping, etc etc) and then they make the freakin couch and deliver it to you in 2 weeks! The cost is SO reasonable for a tailor made piece of furniture. I am so glad we found this place. The whole process is really easy thanks to their nice showroom and great customer service. Highly, highly recommend!

Zoey M.- San Francisco, Ca

We got our couch there about 6 months ago and we absolutely love it. Great quality, and the price is really decent for a CUSTOM MADE couch. They have alot of difference colors materials to choose from. Unfortunately I forgot the sales girl’s name but she was very patient and helpful to ensure we left the store satisfied with our purchase. I would highly recommend anyone to come here!

Edmund W. – San Francisco, Ca

We bought our sectional at Sofa Creations and could not be any happier. Not only was the staff very knowledgeable and helpful but they weren’t pushy or rushed. They took their time with us and showed us options that we would have never thought of on our own. We got the exact sectional; size, color, etc., we wanted AND we didn’t pay an arm & leg for it. Anyone that has come to our home and sees/sits on our sectional always compliments us on it and asks where we got it. We are now thinking about a smaller sofa for another room in our home and we will most certainly go back to Sofa Creations.

Dennis S. – San Francisco, Ca

I bought a sofa here that I’ve had three years now and it’s held up great. The process of buying the sofa was super easy, delivery was fast, and it was great that I could customize it to the exact size I needed.

Jay C. – San Francisco, Ca

The sofa I bought was gorgeous. The color, style, and even the tailored size match and fit my living room beautifully. So I am more than happy with it, and Derek is truly a humble man who listens to my needs and delivers his promise.

Baron W. – San Francisco, Ca

Ever since we moved to our new home, we wanted to get a sectional for the living room. Our existing couches are great, but we wanted to have something that was larger and more comfortable for lounging and entertaining. We searched all the normal stores, West Elm, CB2, C&B, etc, but never found any we loved in terms of size and price.

Enter Sofa Creations. Reading all the great reviews, we went into the store to check it out. We found a design we liked, a fabric and color we liked, and worked with Derek to customize the exact size of both the sofa and the chaise!

The price was extremely reasonable for what we were getting in comparison to the “designer” companies, and we got to customize, to boot! The sectional was delivered in a week, and with some accent pillows, we couldn’t have asked for a better seating arrangement in the room! the service was exceptional, the materials are top notch, and if I’m ever looking for another sofa, I know where I’ll be going. highly recommended to all!

Derek C. – Belmont, Ca

This was my first time buying a grown-up new sofa (meaning no more thrift shop and hand me downs for me), so I did a lot of research online. I knew I only had one afternoon to get my boyfriend to try out sofas with me—he’s not much of a shopper. So after reading some amazing Yelp reviews, I decided to give Sofa Creations a try. I swear it was the easiest buy we have ever made. Marissa was sooooooooooooooooo wonderful. She showed us around, but didn’t give us a hard sell, so we felt like we could look around, take our time and leave if we didn’t like what we saw. I think within 15 minutes, my boyfriend and I had picked out the sofa style, fabric, firmness, and with a sleeper. Their selections were absolutely perfect—a good blend of modern and classics! I would never have thought a custom-made sofa would even be within our tight budget. 2 weeks later, the delivery guys who were really efficient and friendly dropped off our beautiful sofa bed this morning. We absolutely love love love it!!! I highly recommend you giving them a try, if you want the most affordable, custom-made sofa of your dreams. As you can tell, this is my second Yelp review. I only write a review when I receive amazing customer service! Marissa rocks! Marissa, thank you for helping us pick out the most comfortable, beautiful sofa bed ever! We’re having our first baby this June, so we expect to be having a lot of visiting family and friends, so this sofa bed is going to be perfect!!!

Julia L. – San Francisco, Ca

I have a typical SF studio apartment and space is at a premium. After looking at thousands of sofas both online and in retail stores, I was ready to give up. I could not find a sofa that I liked that would fit in my apartment comfortably (read: not cramped). I wanted a contemporary style sofa that would leave plenty of room for circulation around my living/bed room. Enter Sofa Creations. I was able to get a sofa with the exact style and, more importantly, the exact dimensions I needed to make it work in my small space. Marissa listened and understood my challenge (I am sure people come in all the time with similar situations). She helped me find the perfect sofa and she made sure it was delivered in 1 week! I was thrilled. The quality is superb and the 7 year warranty is icing on the cake (not an additional cost). Also, it was made here in the USA. I am so glad this store is in my neighborhood. I will definitely come back to get the matching chair in a few months.

Christopher T. – San Francisco, Ca

Although I always use Yelp, I’ve never reviewed anything on Yelp – i’m a bad yelper. But Derek and Sofa Creations in general have made me come out from behind the anonymity because of the great experience we had there.

We had actually been referred to Sofa Creations by 2 separate groups of people so we were confident going in but were still pleasantly surprised at how easy/flexible it was and how much we liked how our couch turned out.

They’ve got a ton of styles and the flexibility to customize any one of them to your dimensions, color, fabric, all the way down to the firmness of the padding inside. We have a bay window we needed to put ours in so they were able to make it fit. Our place isn’t big enough for an L couch so we wanted an ottoman to move around that matched – done. We were indecisive about the color and fabric and didn’t feel like we could make a decision without seeing it first – Derek let us take a swatch home and see how it might look. We were heading out of state for the holidays and wanted to get it built and delivered a little sooner than they typically promise – delivered to our door ahead of schedule with plenty of time to spare.

All in all, great experience, easy way to buy, acquiesced to our strange demands, good looking furniture – can’t say enough about the place.

Matt M. – San Francisco, Ca

My roommate and I were looking for a couch for our new apartment. I was very insistent that we get a Tardis blue couch. (I’d secretly been paving the way for this for some time, as 2 years ago I got him equally obsessed with Doctor Who.) We stopped by Sofa Creations, then checked out some other furnitures stores. We repeated this cycle three times and concluded Sofa Creations not only has the best prices, but also has a great warranty and uber helpful staff. Now, as I write this lavishly sprawled out on our new Tardis blue couch, I know we made the right choice.

Emma S. – San Francisco, Ca

This place is absolutely amazing. They were extremely helpful and very knowledgeable with everything I asked. I didn’t at all feel like I was talking to a salesman. The most honest sales experience I’ve had in a while. They delivered everything on time and even personally drove another item aside from the sofa, a rug, right to our front door. They seem to care a whole lot for not only the reliability of their sofas but also their customer service. I’m very pleased and will certainly use them again. Highly recommend!

Nicole T. – San Francisco, Ca

This is my first ever written Yelp review but after visiting this store I couldn’t help but want to give all my praises. Sofa Creations is not like any other furniture I’ve visited or done business with. Not only is the owner Derek always present at the store but he provides very honest, patient, and knowledgeable service. My roommate and I unexpectedly had to purchase a new sofa and we by chance fell upon Sofa Creations. Derek’s friendliness helped ease our concerns of purchasing a brand new sofa and we even ended up having one custom made. When it arrived it was beyond perfect and better then we had expected. The quality was top notch and Derek was very accurate with his design advice. We also purchased a rug which we couldn’t be happier with. I plan to purchase more furniture from Sofa Creations and I highly recommend this place to anyone looking for high quality, honest, and friendly service. It helps too that you can’t beat his reasonable and competitive prices. Polk needs more businesses like his!

Rene B. – San Francisco, Ca

This place is absolutely your first and last stop for a couch in SF (probably the Bay Area). Simply put the customer service is incredible (Derek and Marissa are great), the quality is high and the turnaround times are inside of 2-weeks for basically custom sofas. Tough to beat.
We went here for a queen sized pullout for our guest room and have been very pleased with the result. After looking high and low, Sofa Creations simply had the best selection at the best prices…. there willingness to work with you and accomodate unique challenges is really just the cherry on top. Thanks!

Peter G. – San Francisco, Ca

EXACTLY what we wanted! GREAT PRICE! I truly believe we could not have found our couch anywhere else. We searched for a new couch for weeks all over the bay area and Derek was able to give us exactly what we wanted down to the inch at a price that was leagues lower than any other sofa shop.

Great service, easy process, fully custom, no additional charges for special features or styles. Pick a style, pick a color, pick a cushion firmness, tell them the size, wait a couple weeks and boom your couch tailored precisely to your wants shows up at your door. AMAZING!

Completely unprovoked everyone who sits on the couch always does a little double take and says, “wow, where did you guys get this couch?!” We wanted something pretty specific and Sofa Creations hit the nail on the head, we didn’t have to settle for something almost like what we wanted, we got the EXACT couch we wanted and are extremely happy with it!

Derek took really good care of us and we highly recommend anyone looking for a new couch to give Sofa Creations a serious look.

David M. – San Ramon, Ca

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